{"id":1468,"date":"2016-07-25T00:00:00","date_gmt":"2016-07-25T00:00:00","guid":{"rendered":"https:\/\/qa.simplifimoney.com\/blog\/small-business-guide-outsourcing\/"},"modified":"2024-11-18T10:23:55","modified_gmt":"2024-11-18T18:23:55","slug":"small-business-guide-outsourcing","status":"publish","type":"post","link":"https:\/\/www.quicken.com\/blog\/small-business-guide-outsourcing\/","title":{"rendered":"The Small Business Guide to Outsourcing"},"content":{"rendered":"\n<p><span style=\"font-size:12px;\"><b id=\"docs-internal-guid-bbdda39a-245e-30f8-d980-f6e4baea8fac\" style=\"font-weight:normal;\"><span style=\"font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">By Debra D. Carpenter, Huffington Post contributor and Marketing Director at Conversational<\/span><\/b><\/span><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Small business owners exemplify a multitude of wonderful traits and getting things done is often at the top of the list. But as a business grows and high priority tasks are taken on, it\u2019s difficult to ensure every task receives equal time and attention. <\/span><\/b><\/p>\n\n\n\n<p><b style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">That\u2019s why small business owners routinely outsource a core set of tasks &#8211; to save time and money while making their operations run more efficiently. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Outsourcing can be a monumental task for the uninitiated. Where do you start? What tasks are outsourced most often? How can you ensure you\u2019re outsourcing tasks to the best possible provider? <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">This is the small business guide to outsourcing. We\u2019ll help you answer all your questions about outsourcing and give you a few tips for getting started.<\/span><\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:26.666666666666664px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">What tasks do business owners outsource?<\/span><\/b><\/h2>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">You can outsource almost any task thanks to technological advances that allow us to connect with freelancers and providers across the globe. The following list covers the four tasks small business owners typically outsource as well as savings estimates for each. <\/span><\/b><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">1. Front desk duties<\/span><\/b><\/h3>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Hiring a receptionist to cover the front desk is a costly decision for small business owners. With an <\/span><a href=\"http:\/\/www1.salary.com\/Receptionist-Salary.html\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">average salary of $33,000+<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> annually, an onsite receptionist is out of reach for many small businesses. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">That\u2019s why many business owners outsource their front desk duties to third party providers like <\/span><a href=\"http:\/\/conversational.com\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Conversational<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> instead of hiring full-time. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Front desk duties include answering phones, taking and delivering messages, providing basic customer service, and managing appointments and scheduling. Virtual receptionists handle these tasks remotely, or outside of your office, and at a fraction of the cost of hiring a full-time receptionist. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">How much can you save? <\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Using <\/span><a href=\"https:\/\/www.conversational.com\/pricing-plans\/?utm_source=quicken&amp;utm_medium=outsourcing&amp;utm_campaign=quickenpost1\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Conversational\u2019s pricing<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> as a guideline, a small business owner can save around $30,000\/year by outsourcing front desk duties instead of hiring a full-time receptionist. <\/span><\/b><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">2. Graphic design<\/span><\/b><\/h3>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Graphic design is an important aspect of presenting and marketing your small business to your audience. Hiring a full-time graphic designer isn\u2019t possible for many business owners, however, with an average salary of $44,150. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">The high rates graphic designers charge are not unwarranted &#8211; after all, it\u2019s highly skilled and difficult work &#8211; but outsourcing is the best option for small business owners that are minding a strict budget.<\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">While you can search for freelancers to outsource your graphic design tasks to, it\u2019s time consuming and risky. The best option is working with a trusted provider for your graphic design needs, like <\/span><a href=\"http:\/\/web.designcrowd.com\/outsource\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">DesignCrowd<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">, that allows you to outsource your tasks to creative teams all over the globe. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">How much can you save? <\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">While rates vary based on the type of project, working with a third party provider like DesignCrowd instead of hiring a full-time graphic designer can save you from $20,000 &#8211; $40,000 per year.<\/span><\/b><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">3. Finances<\/span><\/b><\/h3>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Bookkeeping is commonly outsourced because as a business grows, keeping up with the books becomes more and more complex. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Increasing complexity creates a need for skilled and experienced accountants, but once again, hiring full-time isn\u2019t cost effective for business owners. A full-time accountant salary is, on average, about $47,936. Freelance accountants exist, but sharing your company\u2019s finance information with an independent third party is risky. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Quicken offers software built specifically for small business owners, <\/span><a href=\"\/personal-finance\/quicken-home-business-2019\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Quicken Home and Business<\/span><\/a>,<span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> that allows you to keep a big-picture view of your company\u2019s finances and tax information. There\u2019s no need to waste money hiring full-time accountants for your small business or handing your information over to a freelancer if you can use Quicken\u2019s Home and Business software. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Because the software puts you in control while reporting important financial factors &#8211; possible tax deductions, bills, invoices, profits and losses, personal and business expenses, and more &#8211; it\u2019s the best choice for small business owners that are looking to outsource their bookkeeping to a third party.<\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">How much can you save?<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Quicken Home and Business costs just $114.99 (that includes a 60 day money back guarantee) compared to the cost of hiring a full-time accountant at $47,936. That means you could save $47,821.<\/span><\/b><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">4. Customer support<\/span><\/b><\/h3>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Customer service, technical support, customer support &#8211; it goes by many names, but the sentiment is the same. Whether you\u2019re the only employee at your small business or simply can\u2019t afford to hire a customer service manager, outsourcing your customer support may be one of the best decisions you make for your company. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Adequate customer service is a lot like terrible customer service &#8211; if it\u2019s not wowing your clients, it\u2019s not doing its job. Steer clear of freelancers when it comes to outsourcing your customer support. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Look for consistency as you search for a viable customer support outsourcing provider. <\/span><\/b><\/p>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Ensure the provider works from a verified location (within the contiguous U.S. is preferred) and offers 24\/7 service for your customers. <\/span><a href=\"http:\/\/serversitters.com\/combo-support-plans.html\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Server Sitters<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> provides this type of support for IT companies, while <\/span><a href=\"https:\/\/freshdesk.com\/pricing\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">FreshDesk<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> offers forum and live help desk services for small businesses of all types. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">How much can you save?<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">The average customer service manager salary is $84,005, while using Server Sitters for customer support for one year starts at $3588. That\u2019s a potential savings of around $80,000 per year. <\/span><\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:26.666666666666664px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Common outsourcing mistakes<\/span><\/b><\/h2>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">A lot can go wrong when a small business owner decides to start outsourcing. Follow these guidelines to <\/span><a href=\"https:\/\/www.conversational.com\/10-biggest-outsourcing-donts\/\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">avoid making common outsourcing mistakes<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">.<\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Going with the first provider you find<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">The first search results you see are there because they\u2019re either: a) Paid advertisements or b) Pages that rank well for their search terms. Neither of these should be taken to mean that they\u2019re the best provider to work with. Do your own research to find your outsourcing provider to ensure better results. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Discarding possibilities due to plan offerings<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Many small business owners discard outsourcing possbilities too soon when they don\u2019t see a plan that fits their current needs. However, an astonishing number of providers are willing to customize plans to fit small business owners\u2019 needs, so don\u2019t discard a provider until you\u2019ve asked. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Prioritizing cheap over cost effective<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Cheap outsourcing providers are very rarely great outsourcing providers. Cost effective services should be the goal, not cheap services. If you prioritize cheap over cost effective in outsourcing, you\u2019ll quickly notice the lack of quality in the work you receive. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Outsourcing too much too soon<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Working with a new outsourcing provider is exciting, and many business owners are tempted to begin outsourcing all their tasks in that department as soon as they feel confident that their provider is satisfactory. Start slow, adding tasks over time, to ensure you don\u2019t overwhelm your provider.<\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:16pt;margin-bottom:4pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:18.666666666666664px;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Micromanaging outsourcing providers<\/span><\/b><\/h3>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Finally, micromanaging outsourcing providers is a common mistake business owners make. You can avoid feeling the need to micromanage your provider by doing heavy research before agreeing to work with your provider. If a provider passes muster, you\u2019ll know they\u2019re capable of working independently. <\/span><\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:21.333333333333332px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Additional Outsourcing Resources<\/span><\/b><\/h2>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Hungry to learn more about outsourcing and how it can help your small business grow? Check out the resources below. <\/span><\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><a href=\"https:\/\/en.wikipedia.org\/wiki\/Outsourcing\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Outsourcing Wiki<\/span><\/a><\/b><\/p>\n<\/li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><a href=\"http:\/\/www.cio.com\/article\/2439495\/outsourcing\/outsourcing-definition-and-solutions.html\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Outsourcing Definition and Solutions<\/span><\/a><\/b><\/p>\n<\/li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><a href=\"http:\/\/www.forbes.com\/2010\/06\/01\/vested-outsourcing-microsoft-intel-leadership-managing-kate-vitasek.html\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">A New Type of Outsourcing<\/span><\/a><\/b><\/p>\n<\/li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><a href=\"http:\/\/www.economist.com\/news\/special-report\/21569572-after-decades-sending-work-across-world-companies-are-rethinking-their-offshoring\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Here, There, and Everywhere: Outsourcing<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\"> <\/span><\/b><\/p>\n<\/li><\/ul>\n\n\n\n<p><b id=\"docs-internal-guid-bbdda39a-245e-96d5-81a9-7c77494fa6b3\" style=\"font-weight:normal;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">Debra Carpenter is the Marketing Director at <\/span><a href=\"https:\/\/www.conversational.com\/pricing-plans\/?utm_source=quicken&amp;utm_medium=outsourcing&amp;utm_campaign=quickenpost1\" style=\"text-decoration:none;\"><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;\">Conversational<\/span><\/a><span style=\"font-size:14.666666666666666px;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;\">. She is a long-time Huffington Post and Forbes contributor, where she writes about small business, startups, and productivity. She lives in Nashville, TN with her husband and daughter. <\/span><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Debra D. Carpenter, Huffington Post contributor and Marketing Director at Conversational Small business owners exemplify a multitude of wonderful traits and getting things done is often at the top of the list. But as a business grows and high priority tasks are taken on,&#8230;<\/p>\n","protected":false},"author":59,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"The Small Business Guide to Outsourcing | Quicken","_seopress_titles_desc":"By Debra D. Carpenter, Huffington Post contributor and Marketing Director at Conversational","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"categories":[63],"tags":[],"class_list":["post-1468","post","type-post","status-publish","format-standard","hentry","category-jobs-career"],"acf":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/posts\/1468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/comments?post=1468"}],"version-history":[{"count":2,"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/posts\/1468\/revisions"}],"predecessor-version":[{"id":4679,"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/posts\/1468\/revisions\/4679"}],"wp:attachment":[{"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/media?parent=1468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/categories?post=1468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.quicken.com\/blog\/wp-json\/wp\/v2\/tags?post=1468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}