Adjusting the Delivery Date So Online Payments Are Not Late

If your financial institution just went through a conversion or merger, your payee lead time may have changed. The payee lead time determines how long it takes to process payments. You may need to adjust your payment delivery dates after a merger to ensure your payments are delivered on time.

There are two types of online payments in Quicken for Windows-pending online payments and repeating online payments.

A pending online payment is a single payment entered and sent; however, this payment has not been processed yet by your financial institution. See How do I adjust my delivery date so my pending online payment will not be late?

A repeating online payment is one made automatically by Quicken after you have sent one initial online payment instruction that specifies the payment amount, frequency, and delivery dates. After creation, your financial institution will continue to send payments until you cancel the transaction or until it expires. See How do I adjust my delivery date so my repeating online payment will not be late?

 

How do I adjust my delivery date so my pending online payment will not be late?

To adjust your delivery date to compensate for a changed payee lead time, first check your new lead time.

  1. Choose the Tools (Online in older versions) menu > Online Payees List. The lead time is the number of business days it takes to process the online payment instruction before the payee receives payment.
  2. Subtract the lead time from the payee's due date to determine . Only count business days, not calendar days.
  3. Choose Tools (Online in older versions) menu > Online Center.
  4. Select the financial institution from the drop down list, and then click the Payments tab.
  5. Select the payment to adjust.
  6. Change the date in the Processing date field (the date you wanted the payment to be sent to the payee) or Delivery date field (the date you want the payment to be received by the payee). Enter the date calculated in step 2
  7. Click Enter.
  8. Repeat these steps for all payments you need to edit, and then click Update/Send to send the new payment instructions.

Should your financial institution not allow changes to payment information such as the processing or delivery date, then you will need to delete the online payment and reenter it with the new date.

 How do I adjust my delivery date so my repeating online payment will not be late?

To adjust your delivery date to compensate for a changed payee lead time, first check your new lead time.

  1. Choose the Tools (Online in older versions) menu > Online Payees List. The lead time is the number of business days it takes to process the online payment instruction before the payee receives payment.
  2. Subtract the lead time from the payee's due date. Only count business days, not calendar days.
  3. On your keyboard, hold down Ctrl+J. This will bring up the Scheduled Bills & Deposits. Then click Repeating Online.

To change the payment date of a repeating online payment, you will need to delete the repeating online payment and reenter it with the new date.

  1. On your keyboard, hold down Ctrl+J. This will bring up the Scheduled Bills & Deposits. Then click Repeating Online.
  2. Click Print in the upper right of the Scheduled Transaction List to print a list of repeating online payments.
  3. Select the transaction you want to change, and then click Delete in the menu bar, click Delete to confirm. The transaction method changes from Repeat to Rept-Cancel.
  4. Choose the Tools (Online in older versions) > One Step Update and complete a One Step Update to send the cancellation instructions.

After your repeating online payments are deleted, recreate the repeating online payments with the new payee lead time.

  1. On your keyboard, hold down Ctrl+J. This will bring up the Scheduled Bills & Deposits. Then click Create New > Scheduled Transaction (Group).
  2. In the Create Scheduled Transaction dialog:
    1. Select the appropriate account in Account to use.
    2. For Transaction method, choose Online Payment from Quicken.
    3. Click Repeat this online payment automatically even if I don't go online.
    4. Enter the Payee, Category, Amount, and Scheduling fields.
    5. Click OK.
  3. Close the Scheduled Transaction List dialog.
  4. Choose the Tools (Online in older versions) > One Step Update and complete a One Step Update to send the repeating online payment instructions.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.