Data File Password Removal Step by Step Instructions

Quicken for Mac 2007 for Lion
Quicken for Mac 2015
Quicken for Mac 2016
Quicken for Windows 2014
Quicken for Windows 2015
Quicken for Windows 2016

In the event you have lost or forgotten your Quicken data file password, Quicken has setup a secure method for you to regain access to your data file. Please follow the steps below to upload your data file to the Data Research Team.

  1. You should receive an email invite from the Data Research Team. Click the URL link in the Email to navigate to a secure file upload site. Enter the PIN, check the box to agree to the Terms Conditions and click the Sign In button.
  2. Click the Browse button to search for your Quicken data file on your computer. Select the correct file then click the Upload button.
  3. Once your file has been uploaded, it will show up in the Files Uploaded section.
  4. After you've successfully uploaded your data file, return to the email you received from the Data Research Team (the one with the case number and PIN) and reply to it letting us know you've uploaded the file. Don't forget to include two pieces of security information in the reply so we know it is your data file (to keep your data safe.)


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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.