Error: Make sure your network connection is active and try again
When using Quicken Bill Presentment Services, you may receive the following message:
Make sure your network connection is active and try again.
Quicken was unable to connect to your biller’s website. Please make sure that your network connection is active and try again.
This error is typically caused by either of the following:
- Biller's website is undergoing system maintenance
- Temporary server outage or
- High server traffic during business hours
These connection errors are normally resolved within 24 hours.
- If the error persists, perform general connectivity troubleshooting steps to resolve the error. Close and reopen Quicken then try again.