Error message when using Online Services: OL-209


Overview

Error OL-209 when trying to download transactions from Financial Institution.

Cause

Quicken is unable to read a response from the server. The response may not have been returned, there may have been inadequate disk space, or a disk error may have occurred while saving the response to a temporary file.

Solution

The simpliest solution would be to "Wait and try again later." If the problem persist, continue with the procedure below.

  • In earlier versions of Windows:
    1. Quit Internet Explorer and quit any instances of Windows Explorer.
    2. Click Start.
    3. Click Control Panel, and then double-click Internet Options.
    4. On the General tab, click Delete Files under Temporary Internet Files.
    5. In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK.
    6. Click OK.

Note

If the Temporary Internet Files folder contains a significant amount of content, this process may take several minutes to complete.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.