E-mail Change Request Form

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Overview

If you can't access the email address associated with your Quicken ID account and don't remember your Quicken ID password, don't worry, you can use the form below to submit a request to change it!

Please note, the email address your Quicken ID is being changed to cannot already have a Quicken ID created with it. To view the Quicken ID you're currently using:

  • In Quicken for Windows, go to Help > About Quicken
  • In Quicken for Mac, go to Quicken > About Quicken.

Do you know your password and just want to update the email address, or make other profile changes such as updating the phone number?: You can click here for steps to do this directly through your Quicken ID profile. You do not need this form to make that change. 

Please allow 24 to 48 hours for the change to be processed. 

Click here for instructions on how to attach a photo taken with your phone/tablet

If you have taken a photo of your Proof of Identity with a mobile phone or tablet, you can transfer the image to your computer so you can attach the image to the Request Form.

  1. Connect the device to your computer via USB cord.
  2. When prompted, select to open the files from the device.
  3. Locate the image and drag it to the Desktop.
  4. Back on the Request Form, select an option from the What proof of identity are you attaching? drop-down.
    • Note: The drop-down will only populate when an option has been selected in the Reason for Request drop-down first. 
  5. Click Choose a File.

E-mail Change Request Form

  1. In the following dialog box, select Desktop in the left panel.

E-mail Change Request Form

  1. Locate and select the image you want to submit and click Open in the bottom right.
  2. You will see the file name replace the Choose a File button.

E-mail Change Request Form

You will see the name of the image next to the Choose File button. This confirms you have successfully attached the image

 

Email Change Form

 

When you complete the form, you'll see a pop-up success message.

If you have any issues, please contact Quicken Support

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