How To Find the Online Banking Log Files For Quicken For Mac
A customer care agent may ask you for your log files to research & resolve your issue. This article provides you instructions on how to locate and prepare these logs to be attached to an email.
Collect and save your logs:
- Go to the Help menu.
- Select show logs in Finder.
- Click logs: save http log.txt, Connlog.txt and ofxlog.txt.
To prepare the logs for attaching to an email:
- Command + click (or right-click) the file.
- Choose share.
- Select mail.