How to Locate a Mac Crash and/or Console Log
Frequently, the crash log is necessary to determine the exact cause of an "Unexpectedly Quit" error message with Quicken Mac products. These instructions will help you locate and save the crash log, which may be requested by Quicken Support in order to assist in the resolution of the crash.
- In Finder, choose Go > Utilities
- Double-click Console
- Select the Quicken crash report with the date/time of the crash.
- On the Console > File Menu, choose Save A Copy As...
- Name the file using your first initial + last name and save the file to your Desktop.