Message When Backing Up Quicken Data: CD Backup Error! ...

Overview

When attempting to backup your Quicken data file, you may receive one of the following messages:

"CD Backup Error! The CD drive contains a non-writable CD"
-or-
"CD Backup Error! The CD drive is empty"

Cause

This issue occurs when you try to back up Quicken files to a CD that has been formatted by a third-party program.

Instructions

To resolve this issue, insert a blank, unformatted CD and then back up your file again.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.