Message When Using Online Services: OL-128-B

Learn about error OL-2-B or OL-128-B and what to do if you receive one.

OL-2 and OL-128 will display with the message, "Quicken is out of memory and can't complete the update."

Your computer has a fixed amount of memory available to operate programs. This is not the same as the space on your hard drive.  Each time you open a program, you're taking away part of that available memory. When memory runs low, your computer may begin running slowly or stop working entirely.

To free up memory:

  • Restarting your computer is the fastest and best way to reset (or release) your memory allocation.
  • If you do not want to reboot, close any applications that are running that you don't need at the moment. You can always restart them later. Tip: If you tend to leave a handful of programs open on your desktop, get in the habit of minimizing them when they're not in use. In general, a minimized program uses less than half the PC memory of a maximized program.

Search Support:

Search form

Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.