Quicken Connect Error 1001

1001 (key=iid)

This error occurs when there are outdated login credentials stored in Quicken for Mac and/or the Keychain App. To resolve this condition for both possible causes:

  1. Open Quicken for Mac ;
  2. Go to the Accounts menu and choose "Hide and Show Accounts";
  3. Uncheck any accounts with this specific financial institution (FI) that are hidden in List;
  4. When complete, click the Settings button on each account with this FI;
  5. Under At Your Financial Institution section click on Troubleshooting.
  6. Click on Deactivate Downloads.
  7. Click Save.   
  8. When finished with all accounts in your file that connect to this FI, Quit Quicken;
  9. Open Finder and go to Applications > Utilities > Keychain Access app;
  10. Looking in Keychain = Login and Category = Password, find and Trash any entries that show Quicken or Quicken Connect and this FI name;
  11. Quit the Keychain Access app and open Quicken;
  12. Select your primary account with this FI to re-link. Click on "Set up transaction download" in Settings.
  13. At the bottom of the window that lists the financial institutions, click the "My bank is not listed" question mark icon;
  14. When the list finishes Updating, it should display the current date. Click the Show List button to continue;
  15. Type the name of this financial institution and make the appropriate selection, then enter your login credentials and click Continue;
  16. When Quicken has returned all accounts discovered for this FI, very carefully LINK each of the found accounts to the appropriate account you already have setup in Quicken.


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