Scrollbar Arrows Missing Using Quicken on Lion OS
An operating system change made by Apple in OS X 10.7 removed the arrows from scrollbars
Lion Compatible Quicken Mac 2007 and Quicken Essentials v. 1.7 and higher will not display the up and down or left and right arrows in the scroll bars on registers and/or reports when the program and file are used running OS X 10.7 (Lion).
This is not a functionality issue Quicken. It is a change by Apple to the Lion operating system behavior. All applications, including Finder, will present the same behavior when scrolling would be required to view the entire screen, page, or image.
For more information on this Lion-OS-specific issue, please see https://discussions.apple.com/thread/325