What if something goes wrong when updating transactions and balances from my financial institution?
Choose the question that most closely describes the problem you are having. If you do not see your problem described below, additional help is available on the Web at Quicken Support.
What if my account does not appear in the One Step Update window?
What if I want to specify the date range when I download transactions from my financial institution?
What if One Step Update stops responding?
"A scheduled update is currently running. Please wait until the process completes before launching Quicken."
What if my scheduled updates failed to run at the time I specified?
What if I need to deactivate an online banking service?
What if I am locked out and can't connect because my password failed too many times?
What if I changed the password for one of my accounts, and now the password stored in the Password Vault is wrong?
What if I need to delete or reset the Password Vault?
What if Quicken is charging me for downloading transactions or paying bills online?
What if I need to access the online banking log files in Quicken for Windows?