What if there is a floppy disk problem when I back up or restore my Quicken data file?


Choose the question that most closely describes the problem you're having. If you don't see your problem described below, additional help with backup is available in your desktop software or on the Web at Quicken Support.

Back up

Why do I get "File not backed up" or "Unable to open source file" when backing up my Quicken data file to floppy disk?

Restore

Why do I get "Can't open file" or "File not restored" when restoring my Quicken data file from a floppy disk?

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.