Use Screenshare with Quicken Support
Product Version
Business
Deluxe
Premier
Starter
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Overview
The following steps are only to be used when contacting Quicken Support.
During screenshare, we're not able to control your computer or take any action on your computer system; we can only guide you to the right place on your screen.
Instructions
Using External Screenshare: If you're using Chrome
- Go to the screenshare website. (https://www.quicken.com/support/screenshare)
- Provide the agent the Support Code.
- When prompted, click Allow.
- Select which screen you want to share.
Using External Screenshare: If you're not using Chrome
Please wait for the agent to provide further instructions.