How can we help?

Viewing support topics for:

Announcements

Why do I get an error that my account needs to be migrated or that my Quicken ID already exists when I try to create my Quicken ID?

Posted 2 months 6 days ago

Font Size is too large or small, Menu in Quicken is missing, not working, or appears doubled

Posted 2 months 1 week ago

Why am I getting an “Oops", "Unknown Error" or “Check Internet Connection” error message when I try to login or update my accounts in Quicken?

Posted 1 year 10 months ago

Announcements

Why do I get an error that my account needs to be migrated or that my Quicken ID already exists when I try to create my Quicken ID?

Posted 2 months 6 days ago

FYI: Upcoming Action Required before 9/30/17: Critical Updates for Quicken Windows, Canada, and Mac users

Posted 1 year 1 week ago

Issue: Unable to open Quicken Essentials on the new Sierra Mac OS

Posted 1 year 9 months ago

Known Issue: Wells Fargo Direct Connect not available for new Quicken accounts

Posted 1 year 5 months ago

Is Quicken Mac compatible with the new Mac OS 10.12 (Sierra)?

Posted 1 year 9 months ago

Common Help Topics

Order Questions

Buying, returns and refunds

Product Registration

Manage logins and passwords

Online Banking

Downloading accounts and transactions

Install and Update

Find updates, reinstall and more

Migrating Quicken Files

Moving your data to a new version

Planning Tools

Reports, budgets and more

Common Help Topics

Order Questions

Buying, returns and refunds

Install and Update

Find updates, reinstall and more

Migrating Quicken Files

Moving your data to a new version

Online Banking

Downloading accounts and transactions

Product Registration

Manage logins and passwords

Planning Tools

Reports, budgets and more

Community Support

Don't see what you're looking for?

Ask our community of Quicken experts and moderators to get your questions answered and learn more about Quicken.

Ask our community

Live Chat

Chat with an agent for the fastest way to solve your issue
Chat support is open 24 hours a day, 7 days a week.

Chat Now

Please select your product:

Quicken for Mac

Quicken for Windows

Select an issue to chat:

Customer Service

Getting Started

Online Banking

Using Quicken

Investments

Estimated wait: 6 minutes

Phone Support

Get free expert help from a Quicken agent
Phone support is open Monday through Friday, 5:00 am to 5:00 pm Pacific.

Call support

Estimated wait: 6 minutes

* Footnotes and disclaimers

Monitoring alerts, data downloads, and feature updates are available through the end of your membership term. Online services require internet access. Third-party terms and additional fees may apply. Phone support, online features, and other services vary and are subject to change. 14,500+ participating financial institutions as of October 1, 2017.
Standard message and data rates may apply for sync, e-mail and text alerts. Visit www.quicken.com/go/apps for details. Quicken app (“App”) is compatible with iPad, iPhone, iPod Touch, Android phones and tablets. Not all Quicken desktop features are available in the App. The App is a companion app and will work only with Quicken 2015 and above desktop products.
Quicken Bill Pay (Bill Payment Services provided by Metavante Payment Services, LLC) is included in Quicken Premier and above and is available on QuickenBillPay.com as a separate add-on service in Starter and Deluxe. 15 payments per month included in Premier and above.
Purchase entitles you to Quicken for 1 or 2 years (depending upon length of membership purchased), starting at purchase. Full payment is charged to your card immediately. At the end of the membership period, membership will automatically renew every year and you will be charged the then-current price (prices subject to change). You may cancel before renewal date. For full details, consult the Quicken License Agreement. You can manage your subscription at your My Account page.
2018 release of Quicken for Windows imports data from Quicken for Windows 2010 or newer, Microsoft Money 2008 and 2009 (for Deluxe and higher). Quicken for Mac 2018 release imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity.
30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. See www.quicken.com/30dayguarantee for full details and instructions.
Quicken for Mac software and the Quicken mobile app are not designed to function outside the U.S.
The VantageScore provided under the offer described here uses a proprietary credit scoring model designed by VantageScore Solutions, LLC. There are numerous other credit scores and models in the marketplace, including different VantageScores. Please keep in mind third parties may use a different credit score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.
VantageScore®, Equifax®, Experian® and TransUnion® are registered trademarks of their respective owners.
EQUIFAX is a registered trademark of Equifax Inc. The other Equifax marks used herein are trademarks of Equifax Inc. Other product and company names mentioned herein are property of their respective owners.

Announcements

Announcements

Top Support Questions

Top Support Questions

Common Help Topics

Common Help Topics

Community Support

Top Community Posts

Top Community Posts

Don't see what you're looking for?

Premium Support

Live Chat

Phone Support

Find what you need right now.

Announcements

Announcements

Top Support Questions

Top Support Questions

Common Help Topics

Common Help Topics

Community Support

Top Community Posts

Top Community Posts

Don't see what you're looking for?

Premium Support

Live Chat

Phone Support

Call Support

Find what you need right now.

Have you tried these topics?

Still having trouble? Let us help

Call our free expert agents for help