How can we help?

Viewing support topics for:

Announcements

NEW 10/02/2018 Barclay Bank Delaware returns CC-501/101 or CC-502/102 Error

Posted 2 weeks 9 hours ago

NEW 9/20/2018: Capital One Latency, Blank Screen, and "We Hit a Snag"

Posted 3 weeks 10 hours ago

NEW 09/13/18 CC-898 or CC-899

Posted 1 month 4 days ago

Announcements

NEW 10/02/2018 Barclay Bank Delaware returns CC-501/101 or CC-502/102 Error

Posted 2 weeks 9 hours ago

NEW 9/10/2018: Wells Fargo Errors CC-502/102 when adding or updating accounts

Posted 1 month 1 week ago

Known Issue: Wells Fargo Direct Connect not available for new Quicken accounts

Posted 1 year 9 months ago

Issue: Unable to open Quicken Essentials on the new Sierra Mac OS

Posted 2 years 2 weeks ago

Common Help Topics

Order Questions

Buying, returns and refunds

Product Registration

Manage logins and passwords

Online Banking

Downloading accounts and transactions

Install and Update

Find updates, reinstall and more

Migrating Quicken Files

Moving your data to a new version

Planning Tools

Reports, budgets and more

Common Help Topics

Order Questions

Buying, returns and refunds

Install and Update

Find updates, reinstall and more

Migrating Quicken Files

Moving your data to a new version

Online Banking

Downloading accounts and transactions

Product Registration

Manage logins and passwords

Planning Tools

Reports, budgets and more

Community Support

Don't see what you're looking for?

Ask our community of Quicken experts and moderators to get your questions answered and learn more about Quicken.

Ask our community

Live Chat

Chat with an agent for the fastest way to solve your issue
Chat support is open 24 hours a day, 7 days a week.

Chat Now

Please select your product:

Quicken for Mac

Quicken for Windows

Select an issue to chat:

Customer Service

Getting Started

Online Banking

Using Quicken

Investments

Estimated wait: 6 minutes

Phone Support

Get free expert help from a Quicken agent
Phone support is open Monday through Friday, 5:00 am to 5:00 pm Pacific.

Call support

Estimated wait: 30 minutes

* Footnotes and disclaimers

Monitoring alerts, data downloads, and feature updates are available through the end of your membership term. Online services require internet access. Third-party terms and additional fees may apply. Phone support, online features, and other services vary and are subject to change. 14,500+ participating financial institutions as of October 1, 2018.
Standard message and data rates may apply for sync, e-mail and text alerts. Visit www.quicken.com/go/apps for details. Quicken App is compatible with iPad, iPhone, iPod Touch, Android phones and tablets. Not all Quicken desktop features are available in the App. The App is a companion app and will work only with Quicken 2015 and above desktop products.
Quicken Bill Pay (Bill Payment Services provided by Metavante Payment Services, LLC) is included in Quicken Premier and above and is available on QuickenBillPay.com as a separate add-on service in Starter and Deluxe. 15 payments per month included in Premier and above.
Purchase entitles you to Quicken for 1 or 2 years (depending upon length of membership purchased), starting at purchase. Full payment is charged to your card immediately. At the end of the membership period, membership will automatically renew every year and you will be charged the then-current price (prices subject to change). You may cancel before renewal date. For full details, consult the Quicken Membership Agreement. You can manage your subscription at your My Account page.
Quicken 2019 for Windows imports data from Quicken for Windows 2010 or newer, Microsoft Money 2008 and 2009 (for Deluxe and higher). Quicken 2019 for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity.
30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. See www.quicken.com/30dayguarantee for full details and instructions.
Quicken for Mac software and the Quicken App are not designed to function outside the U.S.
The VantageScore provided under the offer described here uses a proprietary credit scoring model designed by VantageScore Solutions, LLC. There are numerous other credit scores and models in the marketplace, including different VantageScores. Please keep in mind third parties may use a different credit score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.
VantageScore®, Equifax®, Experian® and TransUnion® are registered trademarks of their respective owners.
All 2018 and newer versions of Quicken entitle users to 5GB of free Dropbox storage while subscription is in effect.
EQUIFAX is a registered trademark of Equifax Inc. The other Equifax marks used herein are trademarks of Equifax Inc. Other product and company names mentioned herein are property of their respective owners.
Portfolio tracking included with Quicken Premier and Quicken Home & Business on Windows
Payment links are only available for Quicken Premier and Home & Business.

Announcements

Announcements

Top Support Questions

Top Support Questions

Common Help Topics

Common Help Topics

Community Support

Top Community Posts

Top Community Posts

Don't see what you're looking for?

Premium Support

Live Chat

Phone Support

Find what you need right now.

Announcements

Announcements

Top Support Questions

Top Support Questions

Common Help Topics

Common Help Topics

Community Support

Top Community Posts

Top Community Posts

Don't see what you're looking for?

Premium Support

Live Chat

Phone Support

Call Support

Find what you need right now.

Have you tried these topics?

Still having trouble? Let us help

Call our free expert agents for help