Error When Using Online Services in Quicken for Windows: OL-248 or OL-249

Product Version
Windows 2016
Windows 2017

These errors usually indicate a temporary problem. Verify the information below is correct or try your connection the next business day.

Verify your web browser can make a secure connection

  1. Open Internet Explorer and log in to your financial institution's web site.
    Note: Quicken uses Internet Explorer for online services. If you normally use a different browser, use Internet Explorer for this test.
  2. If you are not able to sign in to the website, contact your financial institution or Internet service provider for assistance.

Verify System Date/Time Settings.

  1. Exit Quicken
  2. Select StartControl Panel
  3. Double-click Date and Time
  4. In the Date/Time Properties window, set the correct date and time, and then click OK.
  5. Start Quicken and update your accounts.
Help us improve our support center

Still can't find what you're looking for? Contact Support

Ask our community for help and to learn more about Quicken

Ask the community