Overview
When signing into Quicken, you may be prompted to enter a code that is sent to your email. This is know as an Multi-Factor Authentication, or MFA, code. Let’s review some things to check if you haven't received the code.
Check your Spam/Junk Folder
In some cases, MFA codes are moved to spam or junk folders. This is the best place to check first.
Check the Filter and Block Settings for your Email
Most major email providers have filter settings that can be set to keep emails from certain senders from being received. Make sure that the address “noreply@quicken.com” is not being blocked, as this is the email address the MFA code is being sent from.
Check Extensions for Third-Party Email Providers
If you use a third-party email provider, such as Gmail, Yahoo, or Outlook, there may be an extension present that is blocking MFA code emails from being received. You can temporarily disable these extensions and try sending the MFA email again if you are unsure that an extension is the cause of the issue.
