If you are being charged fees for downloading transactions into Quicken, you will need to contact your financial institution.
Quicken does not charge customers for using Quicken software to download online transactions or to pay bills online through a financial institution. Any applicable fees are determined and set up by the financial institution. These fees are charged when transactions are downloaded or bills are paid online unless you have signed up for Quicken Bill Manager.
If you have questions about Quicken Bill Manager, click here.
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Article ID: GEN82020