Updated: April 27, 2022
Communications you receive in electronic form from us will be considered in writing.
By consenting to the terms of this Agreement, you acknowledge that your Quicken Inc. Account (i.e., your Simplifi Membership or Quicken Membership) is entirely internet based and is not designed to include the option to request paper delivery of communications, all of which will be delivered electronically. If you do not wish to receive electronic delivery of your communications, Quicken Inc. will not open your Quicken Inc. Account.
By using Quicken Inc. products and services (Products and Services) you hereby consent to this Notice and affirm that you have access to the hardware and software requirements identified below. In addition, you must review and accept the terms of these services. If you choose not to consent to this Notice or you withdraw your consent, you will be restricted from using Electronic Services.
Scope of Communications to Be Provided in Electronic Form:
Communications we provide to you in electronic form (“Electronic Communications”) may include, but are not limited to, disclosures and other notices regarding our Products and Services such as:
- Terms of Use and notices and any changes thereto
- All legal and regulatory disclosures and communications associated with related Products and Services
- Privacy statement or notices and any changes thereto
- Pre-payment disclosures, transaction receipts, and confirmations
- Error Resolution policies and notices
- Customer service communications (such as claims of error communications)
Method of Providing Communications to You in Electronic Form:
All Electronic Communications that we provide to you will be provided by any of the following means:
- By electronic or email transmission with a hyperlink to the Quicken Inc. website, other website, or within the Simplifi or Quicken Applications where information is posted;
- By text message or SMS to the mobile phone number associated with your Account (which may include a link to the information on the Quicken Inc. website); or
- By electronic or e-mail transmission to your designated e-mail address.
How to Withdraw Consent:
You may withdraw your consent to receive Electronic Communications under this Notice by calling us at (650) 250-1900. Your withdrawal of consent will cancel your agreement to receive Electronic Communications, and therefore, your ability to use our Electronic Services. At our option, we may treat your provision of an invalid e-mail address, or the subsequent malfunction of a previously valid e-mail address, as a withdrawal of your consent to receive Electronic Communications.
Any withdrawal of your consent to receive Electronic Communications will be effective only after we have a reasonable period of time to process your withdrawal. In the meantime, you will continue to receive Electronic Communications. If you withdraw your consent, the legal validity and enforceability of prior Electronic Communications delivered will not be affected. In addition, you may experience a delay in obtaining information regarding your transactions.
How to Update Your Records:
It is your responsibility to keep your primary email address and mobile phone number true, accurate, and complete so that Quicken Inc. can communicate with you electronically. You understand and agree that if Quicken Inc. sends you an Electronic Communication, but you do not receive it because your primary email address on file or mobile phone number is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive Electronic Communications, Quicken Inc. will be deemed to have provided the Electronic Communication to you; however, we may deem your account inactive. You may not be able to transact using our services until we receive a valid, working primary email address from you.
If you use a spam filter or similar software that blocks or re-routes emails from senders not listed in your email address book, we recommend that you add Quicken Inc. to your email address book so that you can receive Electronic Communications from us.
You can update your address and contact information by signing into your account profile, reviewing, and updating the information stored on file. If you experience any problems, you can contact Quicken Inc. at (650) 250-1900.
Federal Law:
You acknowledge and agree that your consent to Electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.
Termination/Changes:
We reserve the right, in our sole discretion, to discontinue the provision of your Electronic Communications, or to terminate or change the terms and conditions on which we provide Electronic Communications. We will provide you with notice of any such termination or change as required by law.
Enforceability:
Whenever possible each provision of this Consent shall be interpreted in such a manner as to be effective and valid under applicable law. If any provision of this Consent shall be prohibited by or invalid under applicable law, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or the remainder of such provision or the remaining provisions of this Consent.
Consent
By using the Products and Services, you adopt the check mark as your electronic signature, and you give your affirmative consent for Quicken to provide Electronic Communications to you as described herein. You further agree that your computer satisfies the hardware and software requirements specified above and that you have provided us with a current e-mail address at which we may send Electronic Communications to you.