Diagnose a damaged data file


A damaged data file displays the following symptoms:

  • Incorrect categories or numbers in reports even though all the report settings are correct
  • Missing dates in reports even though all the report settings are correct
  • Missing categories or tags
  • Inability to assign categories in split transactions
  • Inability to restore the backup of a Quicken data file
  • Inability to reconcile your current bank statement even though all the individual numbers are correct

You can take steps to repair your Quicken data file.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.