How do I track a prepayment or down payment


If a customer pays you in advance for products or services, there isn't yet an invoice to which you can apply it.

  • I want to download this down payment from my financial institution
    1. Download and accept the payment for this invoice into the checking, credit card, or savings account you use for this business.

    2.  If necessary, in the Category field, select the account that you use to track the customer's invoices payments and invoices. You may need to click the Transfer tab on the left to see the available accounts.

    3.  Click Enter.

    4.  Open the account that you use to track this customer's payments and invoices.

    5.  Click (the Account Actions icon), and then choose New Customer Payment.

    6.  In the Customer Payment form, verify the customer's name. If necessary, select a new one from the list.

    7.  In the Outstanding Invoices area, select the payment you downloaded.

    8.  Click Enter.

  • I want to enter this down payment manually
    Enter the total amount in the Customer Payment dialog as usual. Quicken associates this with the customer, and when you create your invoice you can apply the down payment to it.


    1. Open the account that you use to track this customer's payments and invoices.

    2. Click How do I track a prepayment or down payment(the Account Actions icon), and then choose New Customer Payment.

    3. In the Customer Payment form, enter the customer's name.

    4. Enter the amount of the payment.

    5. Select the name of the account into which you want to deposit the payment.

    6. Click Enter

When it's time to bill the customer

1. In the invoices/receivables register, click Create New and then select Invoice in the list.

2. From the Customer list, select the customer's name.

3. Enter the information about the transaction.

To create the link between this invoice and an existing credit

1. In the invoices/receivables register, select the invoice you want to link with the prepayment and then double-click the word --Form-- in the Category field.

2. Click Receive Pmt on the invoice form to display the Customer Payment dialog.

3. In the Amount field, enter the appropriate option:

  • If you're receiving an additional payment, enter that amount.
  • If you're not receiving an additional payment, enter $0.00.

4. Select the Apply Existing Credits check box to have Quicken apply the credit to this invoice.

  • Tell me more
    Quicken tells you how much credit is available and tracks any remaining amount, which you can apply to the next invoice you issue for this customer.

This feature requires Quicken Home & Business or Rental Property Manager. Learn how you can upgrade Quicken in minutes.

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