How do I troubleshoot a damaged Quicken data file


Damage to the information on a computer's hard disk may also damage a Quicken data file. Potential causes include improperly turning off the computer, general protection faults, software conflicts, or voltage fluctuations.

Here are some things to try that may fix a damaged data file:

  • Validate file
    Important: We recommend that you validate your Quicken data file only if you're experiencing problems with your data and not as a regular practice.

    If Quicken detects data damage, you will be asked to take a look at the Validate & Repair Log in Notepad. The log records which parts of your data were repaired.

    If the issue is still present after you validate your file, you may be able to fix it with a more advanced procedure called Super Validate. To Super Validate your file, first hold down the CTRL+SHIFT keys, and then choose File menu > File Operations > Validate and Repair.
  • Rebuild investing lots
    Important: We recommend that you rebuild your investing lots only if you're experiencing problems with your data and not as a regular practice. If errors are found, your cost basis valuations could change.

    If Quicken detects data damage, you will be asked to take a look at the Validate & Repair Log in Notepad. The log records which parts of your data were repaired.
  • Delete investing price history
    Important: We recommend that you delete your investing price history only if you're experiencing problems with your data and not as a regular practice. Your price history will be rebuilt after deletion but prices older than five years will be lost.

    If Quicken detects data damage, you will be asked to take a look at the Validate & Repair Log in Notepad. The log records which parts of your data were repaired.
  • Reset all Quicken printer settings
    This option restores all of the Quicken default settings for printing reports, graphs, and checks. Choosing this option will not affect your Quicken data.

 

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.