What if some of my transactions are missing?

If you choose to reconcile to an Online Balance, and you have transactions you entered manually into Quicken, but they’re not showing up in your Statement Summary, there are a few possible reasons for this:

  • You haven’t downloaded your latest transactions yet
    You need to have downloaded your transactions into Quicken for them to show up when you reconcile to an Online Balance. If you think this could be the problem, open your account, click the Account Actions icon, and then choose Update Now.
  • The missing transaction hasn’t cleared your bank yet
    Sometimes it takes a few days between when you initiate a transaction and when it clears your bank. It won’t download into Quicken until it clears. If your missing transaction is one that is dated recently, it might not have cleared your bank yet.


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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.