When Backing Up Data Using Online Backup in Quicken: Assertion Failed!

Issue Description

When using the online backup service in Quicken you may receive the following error:

Assertion Failed! Program: C:\Program Files (x86)\Quicken\qw.exe. File:..\..\shared\fileio\Entry32.cpp. Line 142. Expression: ff-
 >n7FileSizeHigh==0 ...

 

Solution

 To resolve this error, you will need to install the new Online backup application below.

  1.  Right-click on the OnlineBackup icon from the Task Bar, and choose About...

    When Backing Up Data Using Online Backup in Quicken: Assertion Failed!

     

  2. In the window that appears, copy down your Account ID (You will need this to reinstall the software).

    When Backing Up Data Using Online Backup in Quicken: Assertion Failed!

     

  3. Download the new Online Backup software here
  4. Uninstall the currently installed application using Add/Remove Programs.
  5. Reboot your computer
  6. Double-Click the Onlinebackup.exe file you downloaded in step 3 to begin the installation
  7. When prompted enter your account ID and password.
  8. You can now use the online backup service in Quicken

 

 

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.