Duplicate Transactions or Accounts Downloaded in Quicken Mac

Overview

You may find duplicate accounts or transactions in Quicken for Mac if one of the following conditions has occurred:

• You have Deactivated then Reactivated your account(s) with the financial institution
• Your financial institution has changed the format for returning the Financial Institution Transaction ID (FITID) in a Direct Connect account

Reactivating an Account Causes Duplicates

When reactivating your existing account(s) in Quicken Mac, you should be prompted to Add, Link, or Ignore the accounts found at the bank using your credentials. If you accidentally chose Add rather than LINK, you can end up with duplicate accounts.

• Solution: Deactivate the duplicate/new account, then delete it. Follow the Reactivate instructions, making sure to carefully LINK the accounts.

Reactivating an account also has the potential of creating duplicate transactions in the existing account. Quicken will automatically retrieve the most recent 90-days of transactions from the financial institution, including those that have already been downloaded.

• Solution: Delete the duplicates from the account register.

Your Financial Institution Changed Their Format for FITID

This can cause duplicate transactions to download, because Quicken flags previously downloaded transactions by the Financial Institution Transaction Identification (FITID) as a mechanism to prevent duplicates from downloading. When that FITID changes on existing transactions and they're transmitted to Quicken, Quicken has no way of knowing that they're actually duplicates of previously downloaded transactions.

• Solution: Delete the duplicates from the account register.

Tip: You can enable the FITID column by clicking the Columns button at the bottom of the register and selecting FITID.