Error -28, -29, and -32 in Quicken for Mac
Product Version
Business
Deluxe
Premier
Starter
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Overview
You may see error (-28), (-29), or (-32) while attempting to complete a One Step Update.
To resolve this issue
Quicken Connect accounts:
- Click the Add Account button (the plus sign above the Accounts panel).
- Select the financial institution name and walk through the wizard.
- Choose LINK on the screen displayed after Quicken finds the available accounts at the financial institution for your login credentials, and carefully link to your existing Quicken account(s).
- Click Continue.
Direct Connect accounts:
- Click the account name in the list displayed down the left side of Quicken, to open the register.
- Click the Settings gear in the lower right corner of the register view.
- In the next screen, select the Downloads tab.
- Click Disconnect Account.
- Repeat steps 2-4 for all accounts with the same financial institution.
- Click the Settings gear again, then select Connect Account.
- Type in the financial institution name and walk through the wizard (select Direct Connect when presented with the list of connection types).
- Choose LINK on the screen displayed after Quicken finds the available accounts at the financial institution for your login credentials, and carefully link to your existing Quicken account(s).
- Click Continue.
Direct Connect users: If the steps above do not resolve the issue, please contact your financial institution for further assistance.