Error When Using Online Services: 105 (Quicken for Mac)

Product Version

Business

Deluxe

Premier

Overview

This error occurs when the bank's website is unavailable to download transactions to Quicken. This could be due to a website outage, or the bank may be preventing Quicken from accessing their website due to high traffic.

Note: You may be able to log in to the bank's website successfully and still receive this error in Quicken. This is because the error is caused by an issue on the bank's servers that Quicken uses to download transactions.

Before you begin

Vanguard, Vanguard Ascensus, and Fidelity Investments Customers: These institutions all block connectivity during market hours of 6:00 AM to 1:00 PM Pacific Time. Typically, this block is not removed until 2:00 PM Pacific Time. It's recommended that you try updating your accounts with these institutions at a time outside of these market hours.

To resolve this issue

We recommend to first check the Quicken Community for alerts on widespread issues or bank outages.

If there are no alerts in the Community, wait 24 to 48 hours and then try to update the account again.

If the issue persists

If the problem continues for more than a few days, contact Quicken Support for assistance.

Last updated: 04/15/2024 Article ID: GEN00786

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Error When Using Online Services: 105 (Quicken for Mac)

Overview

Before you begin

To resolve this issue

If the issue persists

On This Page