Error When Using Online Services: OL-302 or OL-203

Verify and change your account setup information

  1. Choose Tools menu > Account List.
  2. Click the Edit button next to the account you want to verify.
  3. On the General tab, verify that the account information, such as the account number and routing number, matches the information provided by your financial institution. Make changes, as necessary.
  4. If you make changes, try to connect to your financial institution again (Choose Tools menu > One Step Update).
  5. If everything looks correct and you continue to have problems, contact your financial institution for assistance.


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