Error When Using Online Services: OL-302 or OL-203
Verify and change your account setup information
- Choose Tools menu > Account List.
- Click the Edit button next to the account you want to verify.
- On the General tab, verify that the account information, such as the account number and routing number, matches the information provided by your financial institution. Make changes, as necessary.
- If you make changes, try to connect to your financial institution again (Choose Tools menu > One Step Update).
- If everything looks correct and you continue to have problems, contact your financial institution for assistance.