Error When Using Online Services: OL-306


The error OL-306 is usually caused by one of the following:

  • An incorrect account type that does not support automatic account information (that is, you may have selected a savings account type for a checking account).
  • Your account has been closed.
  • The account has not been authorized for downloading.


To resolve this issue:

If you continue to experience an issue, the account could either be closed or it has not been authorized for downloading.  In either case, you will want to contact your financial institution to resolve this issue.


If the issues persist, contact your financial institution for additional assistance or refer to the Quicken Online Troubleshooting Guide.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.