Use Screenshare with Quicken Support

Product Version
Windows
Mac
556 people found this helpful

Overview

The following steps are only to be used when contacting Quicken Support

During screenshare, we're not able to control your computer or take any action on your computer system; we can only guide you to the right place on your screen.  

Using External Screenshare: If you're using Chrome 

  1. Go to the screenshare website. (https://www.quicken.com/support/screenshare)
  2. Wait for the agent to provide you the security key and additional instructions.

Using External Screenshare: If you're not using Chrome 

To screenshare, please follow the steps below with our support team:

  1. Download the screenshare app for your computer. Click here for Windows, or click here for Mac. 
  2. Wait for the agent to provide further instructions.
Help us improve our support center
Still can't find what you're looking for? Contact Support
Ask our community for help and to learn more about Quicken

Still can't find what you're looking for? Contact Support

Ask our community for help and to learn more about Quicken

Ask the community