Font Size is too large or small, Menu in Quicken is missing, not working, or appears doubled

Product Version
Windows
Windows 2019
Windows 2017
Windows 2016
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Problem #1

In Quicken for Windows, you may find your menu bar missing, a drop-down item missing, or the Menu seems doubled or superimposed. 

Problem #2

You might also find Quicken menu fonts are too large or change. This is cause by modifying the user settings on Windows under Window Color and Appearance options.

To resolve this issue

Before you troubleshoot outside the program, look under the View menu (if you see it) and verify Use Large Font is unchecked.  If it's checked, uncheck it and see if the problem goes away.  If it doesn't, let's move on. (Note: The steps provided will only affect Quicken.)

Try adjusting the register fonts: 

  1. Go to Edit > Preferences.
  2. Select Register from the list in the left panel.
  3. Click the Fonts button.
  4. In the Choose Register Font dialog, you can change to a different font and adjust the size. 

Try overriding the scaling for Quicken:

  1. Right-click the Quicken icon on your desktop and select Open file location.
  2. Right-click the qw.exe file and select Properties.
  3. Select the Compatibility tab.
  4. Check the box for Override high scaling behavior and set the Scaling performed by to Application.

If this does not resolve the issue, try the steps below.

Choose your operating system for specific instructions

Windows 10

  1. Close Quicken.
  2. Right-click the desktop and then select Display settings. (Another way to get to Display settings is to select the Start button on the taskbar. Click Settings. Go to System > Display.)
  3. Use the slider to change the size of text, app and other items. Dragging the slider to the right increases the size, while dragging it to the left decreases the size
  4. Click Apply. Sign out of Windows.
  5. Log back into your computer then start Quicken. 

Windows 8/8.1

  1. Close Quicken.
  2. Right-click on the Quicken icon on your desktop (if it is not there, find it in your Programs list) and select Properties.
  3. Select the Compatibility tab.
  4. Put a check mark next to Disable the Scaling on High DPI Settings.
  5. Click Apply then OK
  6. Open Quicken.

Windows 7

  1. Close Quicken, and all other applications.
  2. From the Microsoft® Windows® Start menu, choose Settings, and then choose Control Panel.
  3. Click on Adjust Screen Resolution.
  4. Click on Make text and other items larger or smaller.
  5. Select Smaller - 100% (default).
  6. Click Apply, and then click Log Off.
  7. Log back in to your computer, and then start Quicken.

Note: If you had to reduce the zoom or font size during troubleshooting steps, consider checking Use Large Font. In Quicken, go to View > Use Large Font.

Mac users

Please note, these types of issues are handled through the Mac system settings and aren't adjusted through Quicken. 

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