Quick Pay Error: Could not add payment account

Applies to:
Business
Deluxe
Premier
Starter
Updated: March, 25 2024 11:48PM
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Overview

You may receive the following error when attempting to enable a payment account for Quick Pay in Quicken Bill Manager:

"Could not add payment account"

Cause

Quicken requires that at least one online biller be set up before enabling a payment account for use with Quick Pay.

Please note, online bills are not the same as online payees you have set up with Quicken Bill Pay.

To resolve this issue

You will need to set up an online biller before attempting to enable a payment account.

You can find the full Quick Pay setup guide by clicking here

Article ID: GEN00742

Agent Notes

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