Quicken ID Frequently Asked Questions

Product Version
Windows 2017
Windows 2016
Canada 2016
Canada 2017
Canada 2015
Mac 2016
Mac 2017
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As part of Quicken's separation from Intuit, we're changing from Intuit's authentication platform (Intuit ID) to a secure Quicken platform (Quicken ID), so you'll no longer need to use your Intuit ID with Quicken. Below are some frequently asked questions about the new Quicken ID. 

What is the Quicken ID? Why do I need a Quicken ID?

The Quicken ID is a new ID you'll use to access all Quicken applications, including Quicken for Windows, Quicken for Mac, Quicken Mobile, and Quicken.com.

I didn’t install the critical update in time—what do I do now?

Don’t worry; you’ll just need to install the manual update for your Quicken version. After you install the manual update, you’ll be prompted to create your Quicken ID. Click here for a list of manual update links and select the corresponding link for your version of Quicken.

I don’t use any online services and I don’t download transactions—do I still need to create a Quicken ID?

Even if you don't use online banking in Quicken, you will need to connect at least once to create the Quicken ID, as the Quicken ID is also used to register your software.  After you’ve created your Quicken ID and logged in, you can use Quicken offline if needed.

Does using a Quicken ID mean that my information is stored in the cloud?

Don't worry, creating this new Quicken ID doesn't impact or change the data in your Quicken file, and, as always, your data is secure. Your Quicken file is stored on your computer and if you have any bank account logins or passwords, or a password vault stored in Quicken, those will remain stored locally on your computer, too.

Why do you need my phone number?

A phone number adds an additional layer of security to your Quicken ID profile; we’ll use this phone number to verify your identity if you ever need to update your Quicken credentials (like your email address or password). We do not sell or use your phone number in any other way.

Will my old Intuit ID login work with Quicken?

No. From now on you'll need your new Quicken ID for Quicken applications.

Do I need more than one Quicken ID for my different files?

No. You can have several Quicken data files associated with one Quicken ID. However, you will need to log in to each data file you manage with your new Quicken ID in order to associate each of your data files with your new Quicken ID.

What happens to my old Intuit ID?

Your Intuit ID won’t change. You can continue to use your old Intuit ID as a completely separate login for Intuit products, such as TurboTax or QuickBooks, but from now on you'll only need your new Quicken ID for Quicken applications.

What is the Quicken ID used for?

The Quicken ID registers your Quicken product, gives you access to your Quicken data files, Quicken Mobile, Quicken.com, and all online services like downloading transactions, updating quotes, and paying bills.

Do I have to log in with my Quicken ID every time I open Quicken?

No. Once you log in to Quicken with your Quicken ID, you won’t need to log in again, unless you change your credentials, try to open your Quicken file on a different computer system, or if you haven't logged in for more than 90 days.

What if I have problems signing in with my new Quicken ID?

For help with sign-in issues, visit our troubleshooting article.
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