Quicken for Mac to end support for macOS El Capitan (10.11) and macOS Sierra (10.12) after v5.18.

Product Version
Mac Subscription

Overview

To keep Quicken for Mac up-to-date and secure with the latest Mac technologies and streamline our efforts to improve your experience, we will be ending support for macOS El Capitan (10.11) and macOS Sierra (10.12) in the release after v5.18. Both of these systems are more than four years old and do not receive software improvements or security updates from Apple.  

Specifically, this means:

  • Quicken for Mac v5.18 will be the last release that will continue to run on 10.11 and 10.12. You will be able to continue to run Quicken for Mac v5.18 on 10.11 and 10.12 for as long as you want. However, connected services may stop working in the future when we adopt new transaction download technology or Quicken Cloud services.
  • If you are running macOS 10.11 or 10.12, you will no longer be able to upgrade Quicken for Mac beyond v5.18 to get new features, stability fixes, or security improvements. The goal is to provide a stable Quicken release for macOS 10.11 and 10.12 users who don’t want to upgrade and aren't interested in future Quicken updates. We don’t want you to take an update to a new version of Quicken that doesn’t run well or has critical issues on macOS 10.11 or 10.12. As part of the goal of streamlining our development process, we won't be testing Quicken for Mac on macOS 10.11 or 10.12 anymore.

Your options:

  • Most people can upgrade to macOS High Sierra (10.13), or newer, even with older Mac hardware. Check Apple’s How to Upgrade web page for more details. Once you upgrade your computer to macOS 10.13 or newer, Quicken for Mac will start to update again and you will be able to get all the latest improvements.
  • You can upgrade to a new Mac system that is compatible with the latest macOS.

What if I run Quicken on multiple computers?

Customers who run Quicken on multiple computers may run into issues if one of their machines is running a newer macOS and the other computer is running macOS 10.11 or 10.12. This will no longer work. Quicken’s file format changes almost every release so you cannot open the same file with different versions of Quicken. Customers running macOS 10.11 or 10.12 will not be able to open Quicken v5.19 or newer files.

Quicken macOS support policy going forward

We are moving Quicken to the same model as Apple where we will only support the last 3 releases of macOS. As Apple rolls out new major versions of macOS, Quicken will drop support for the oldest version. For example, when Apple releases macOS Big Sur (11.0), Quicken will drop support for macOS High Sierra (10.13). This is also the same policy that many Mac software developers have adopted including Microsoft Office for Mac

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