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  1. Web Connect Troubleshooting [Support Article]

    Quicken for Windows. Important: Web Connect files require access to online services in order to validate ... when importing. That you are downloading a Quicken Financial Exchange (QFX) format file. NOTE: Only ... retirement accounts; QIF files will not work with Web Connect in Quicken. Locate the correct file to download ...

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  2. Message When Using Online Services: OL-362 [Support Article]

    GEN82134 Cause This issue usually occurs when account information is out of sync with the bank server. The information can become out of sync for a number of reasons. To resolve this issue You will need to deactivate and reactivate the affected account(s) ...

    156 found this helpful
  3. A Positive (Black) Balance in a Credit Card Account [Support Article]

    GEN82008 Overview A positive (black) balance in a credit card account indicates that you have paid more than the amount due and have a credit balance. If your account shows a positive balance when it should not, it may be that duplicate payments were ente ...

    53 found this helpful