Sync Error: Quicken encountered an error while communicating with our servers (Quicken for Mac)

Applies to:
Business
Deluxe
Premier
Starter
Updated: May, 14 2024 8:51PM
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Overview

These errors occur when there is an issue with information refreshing in Quicken Cloud Services. 

To resolve this issue 

This is typically resolved by removing your accounts from Sync and then adding them back. 

To remove the accounts from sync:

  1. Go to Quicken > Settings.

  1. Select the Mobile, Web & Alerts tab, then click Accounts

  1. Use the checkboxes to remove all your accounts from Sync.
  2. Click Update
  3. Close and reopen Quicken.

To re-add the accounts to Sync:

  1. Go to Quicken > Settings.
  2. Go back to the Mobile, Web & Alerts tab and select Accounts.
  3. Use the checkboxes to add your accounts back to Sync.

If the issue persists 

If the problem continues, contact Quicken Support for assistance.

Article ID: GEN00877

Agent Notes

In This Article

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