Online Bill Center Error: “Account Validation Failed”

Quicken for Windows 2015
Quicken for Windows 2016
Quicken for Windows 2017

Overview

This error normally occurs when you have mistyped the answer to your security question.

Online Bill Center Error: “Account Validation Failed”

To resolve this issue

  1. Log in to your biller’s website and verify an amount due is present.
  2. After successfully logging in to your biller's site, try to re-add the biller
    1. Open Quicken
    2. Select the Bills Tab > Online Bills.
    3. Look through the biller list to see if you can Try again.
    4. If biller isn’t present, select + Add New Biller.

    Online Bill Center Error: “Account Validation Failed”

  3. Enter the same credentials and security questions (if applicable) in Quicken as you did on the biller's site. 

If the issue persists, Contact Support for assistance.