Unable to sign in “Oops", "Unknown Error" or “Check Internet Connection” message in Quicken for Windows

Product Version
Windows 2017
Windows 2016
Canada 2016
Canada 2019
1280 people found this helpful

This is likely a temporary issue

In some cases, the "Oops" error is caused by a server outage and can be resolved by simply waiting and trying again later. This is a known issue and a solution is already in development.

If the issue persists

If you are still getting the error after 1-2 hours, make sure you are on the latest release of Quicken. For more information, click here

You may also see these error messages if the internet connection is slow or unstable.  In this case, we recommend trying again later, or contacting your internet service provider about improving your connection.

Help us improve our support center

Still can't find what you're looking for? Contact Support

Ask our community for help and to learn more about Quicken

Ask the community