Quicken Support

How do I start using Dropbox? [Support Article]

GEN99987 You can easily back up your Quicken files with Dropbox; to get started, just follow the steps below. Note: if you want to share your Quicken file between computers using Dropbox, please read this FAQ first. Go to Dropbox.com and sign up for a f ...

268 found this helpful
Troubleshooting online banking issues with Quicken Mobile and Quicken on the Web [Support Article]

GEN00644 Windows Mac Mobile Services / Add-ons Errors and Troubleshooting ...

356 found this helpful
How do I use the receipt Snap and Store feature of the Quicken Mobile app? [Support Article]

GEN85951 Overview When you add or edit a transaction in the Quicken Mobile App, you have the option to take and attach a picture to that transaction. Quicken will automatically attach the receipt to the transaction in your register the next time you sync ...

696 found this helpful
Error 187 While Adding an Account in Quicken for Mac [Support Article]

GEN82874 Overview Have you received one of the following error messages when attempting to add an account? Let's take a look at what they mean and how to resolve them. Error 187 Connect Error 187 Refresh Cause These errors are caused by entering an i ...

2 found this helpful
Investing [Product Help]

& Cloud Accounts preferences Pending Transactions Preferences Customize the Quicken Toolbar Set ...
Error Restoring Quicken Data File From External Media: "Can't open file" or "File not restored" [Support Article]

GEN82400 Before you begin: If you are using external media to move a Quicken data file, you will need to make sure the file is moved from the external media to the new computer. For full instructions, click here. Overview One of the following messages a ...

41 found this helpful
Discontinuation of Bank Bill Pay [Support Article]

GEN00820 Windows Mac Pay your bills ...

51 found this helpful
Missing Report Information in Quicken for Windows [Support Article]

GEN82153 If accounts or transactions are missing from your report, click Customize in the report window and then check for the following: On the Accounts tab, make sure that Show Hidden Accounts is selected. On the Accounts, Categories, and Tags tabs, ver ...

49 found this helpful
How do I open an existing Quicken data file? [Support Article]

HOW23614 Overview When you start Quicken, it opens the last data file you used. You can work with only one data file at a time. Note: If you're looking to restore a backup, follow the instructions in this FAQ. Instructions To work with a different d ...

119 found this helpful
Quicken for Mac to end support for macOS High Sierra (10.13) and macOS Mojave (10.14) after v6.12. [Support Article]

GEN00848 Overview To keep Quicken for Mac secure and up-to-date with the latest Mac technologies, and to streamline our efforts to improve your experience, we will be ending support for macOS High Sierra (10.13) and macOS Mojave (10.14) after the v6.12 re ...

197 found this helpful

Live Chat

Chat with an agent for the fastest way to solve your issue
Chat support is open 24 hours a day, 7 days a week.

Select an issue to chat:

Customer Service

Getting Started

Online Banking

Using Quicken

Investments

Estimated wait: 5 minutes

Phone Support

Get free expert help from a Quicken agent
Phone support is open Monday through Friday, 5:00 am to 5:00 pm Pacific.

Estimated wait: 10 minutes

Monitoring alerts, data downloads, and feature updates are available through the end of your membership term. Online services require internet access. Third-party terms and additional fees may apply. Phone support, online features, and other services vary and are subject to change. 14,500+ participating financial institutions as of October 1, 2018.

Standard message and data rates may apply for sync, e-mail and text alerts. Visit https://www.quicken.com/go/apps for details. Quicken App is compatible with iPad, iPhone, iPod Touch, Android phones and tablets. Not all Quicken desktop features are available in the App. The App is a companion app and will work only with Quicken 2015 and above desktop products.

Purchase entitles you to Quicken for the term of your membership (depending upon length of membership purchased), starting at purchase. Full payment is charged to your card immediately. At the end of the membership period, membership will automatically renew every year and you will be charged the then-current price (prices subject to change). You may cancel before renewal date. For full details, consult the Quicken Membership Agreement. You can manage your subscription at your My Account page.

If you are redeeming the free Quicken Starter product through the purchase of TurboTax, and you are currently in an active Quicken subscription and not within 6 months of your renewal date, you will have to return to this page within 6 months of renewal in order to redeem. Additionally, note that if you are currently subscribed to Quicken Deluxe, Quicken Premier or Quicken Home & Business, by redeeming the free Quicken Starter product, you will lose some of the features that are associated with your current higher-tiered product.

Quicken for Windows imports data from Quicken for Windows 2010 or newer, Microsoft Money 2008 and 2009 (for Deluxe and higher). Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity.

30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. See https://www.quicken.com/30dayguarantee for full details and instructions.

Quicken for Mac software and the Quicken App are not designed to function outside the U.S.

The VantageScore provided under the offer described here uses a proprietary credit scoring model designed by VantageScore Solutions, LLC. There are numerous other credit scores and models in the marketplace, including different VantageScores. Please keep in mind third parties may use a different credit score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.

VantageScore®, Equifax®, Experian® and TransUnion® are registered trademarks of their respective owners.

All 2018 and newer versions of Quicken entitle users to 5GB of free Dropbox storage while subscription is in effect.

EQUIFAX is a registered trademark of Equifax Inc. The other Equifax marks used herein are trademarks of Equifax Inc. Other product and company names mentioned herein are property of their respective owners.

Portfolio tracking included with Quicken Premier and Quicken Home & Business on Windows.

Payment links are only available for Quicken Home & Business.

Certain features not supported on mobile apps.

Filters

Product Version

Help Source

Topics

Search Results

How do I start using Dropbox? [Support Article]

Troubleshooting online banking issues with Quicken Mobile and Quicken on the Web [Support Article]

How do I use the receipt Snap and Store feature of the Quicken Mobile app? [Support Article]

Error 187 While Adding an Account in Quicken for Mac [Support Article]

Investing [Product Help]

Error Restoring Quicken Data File From External Media: "Can't open file" or "File not restored" [Support Article]

Discontinuation of Bank Bill Pay [Support Article]

Missing Report Information in Quicken for Windows [Support Article]

How do I open an existing Quicken data file? [Support Article]

Quicken for Mac to end support for macOS High Sierra (10.13) and macOS Mojave (10.14) after v6.12. [Support Article]

Pages

Live Chat

Phone Support

Find what you need right now.

Quicken Simplifi

Quicken Classic

My Account

Filters

Product Version

Help Source

Topics

Search Results

Pages

Live Chat

Phone Support

Call Support

Find what you need right now.

Have you tried these topics?

Still having trouble? Let us help

Call our free expert agents for help