What if I forget my Quicken ID password?

Product Version
Windows 2017
Windows 2016
Canada 2016
Canada 2017
Canada 2015
Mac 2016
Mac 2017
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Overview

You'll need to log in to Quicken with a Quicken ID to securely access your Quicken files. If you forget your Quicken ID password and you are seeing the "Hmm. That didn't work." error below, just follow these steps to get back up and running. 

What if I forget my Quicken ID password?

To reset your Quicken ID Password:

  1. On the Quicken ID login screen, click I forgot my password, below the Sign In prompt.
  2. Enter your Quicken ID then click Submit.
  3. Next, enter the 6-digit verification code and a new password. then click Submit.

Important: If you do not receive the code, try selecting a different delivery method. The default method is text message, but you can select Email me the code instead.

  1. Once returned to the Sign-in screen, enter the new password and click Sign In

Note: If there are too many failed attempts, you will be temporarily locked out from logging in. Please wait a few minutes and try again later.

To reset your Quicken Data File Password:

If you are seeing a prompt asking for the Quicken Password (like the image below), this is different from the Quicken ID Password. The Quicken Password prompt is referring to the data file password. You can find help for this by clicking the image below

What if I forget my Quicken ID password?

If you are unsure which password you need help with, go here.

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