Missing or Incorrect Data After Updating to the Latest Version of Quicken

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Quicken for Mac 2007 for Lion
Quicken for Mac 2015
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Quicken for Windows 2015
Quicken for Windows 2016

Overview

The first time you open Quicken after installing a new version, Quicken converts the last data file you worked in. If you find that data is missing, here are two options for resolving this problem.

To fix this issue:

Step 1: Ensure you have converted the correct data file:

  1. In Quicken, click on File > Open.
  2. Browse to the correct file and select it. Quicken will prompt you to convert the file when you open it.

 

Step 2: Restore a backup:

If you have the correct data file open, and the data did not convert correctly, restore a backup and convert the file again.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.