Troubleshooting Quicken Registration

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What if I forget my Intuit ID password?

If you're seeing a password error when prompted for your Intuit ID (as pictured below), you can find help for this by clicking here.

Troubleshooting Quicken Registration

Why do I need a verification code?  

Quicken uses Multifactor Authentication (MFA) to protect your data; if you're logging in to your Quicken file from a different location (for example, if you access your file at work, and then want to open it again at home) Quicken will detect this change and prompt you for a verification code, to make sure it's really you trying to access the file. You can choose to have this code emailed to you or texted to the cell phone you used when you registered Quicken.  

If you no longer have access to the email address you used to register your Intuit ID, go here.

What if I don't receive a verification code?

If you've had the code emailed to you, check your junk or spam folders - it's possible that the verification code was sent there. If the email isn't there, and you don't receive a text, you may have to verify your account information:

  1. Go to Quicken.com and click Sign In > My Account.
  2. Click View Prior Purchases.
  3. Log in again when prompted (use the same username and password as step 1).
  4. Click on View/Edit next to Account Information.
  5. Next to your email address, click Verify.
  6. You'll then receive an email to verify your account.
  7. After your account is verified, try resending the verification code from Quicken.

NOTE: While you're completing step 5 above, you should also take the time to add and verify a cell phone for your account; this will make receiving verification codes much easier in the future. Just click the Security tab on the right and Edit your phone number. Follow the prompts to verify your phone.

Do I have to create a separate Intuit ID for each data file I use?

No, you can use the same Intuit ID with multiple data files. However, if you plan on using the Mobile App, you can only sync one data file per Intuit ID.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.