Use Screenshare with Quicken Support

Product Version
Business
Deluxe
Premier
Starter
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Overview

The following steps are only to be used when contacting Quicken Support

During screenshare, we're not able to control your computer or take any action on your computer system; we can only guide you to the right place on your screen.  

Instructions

Using External Screenshare: If you're using Chrome 

  1. Go to the screenshare website. (https://www.quicken.com/support/screenshare)
  2. Provide the agent the Support Code.
  3. When prompted, click Allow.
  4. Select which screen you want to share.

Using External Screenshare: If you're not using Chrome 

Please wait for the agent to provide further instructions.

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