Overview
This error typically occurs if you've deactivated or deleted an account and then restored a Quicken backup file.
To resolve this issue
First, deactivate the affected accounts:
Click on the account name for your account(s) in the Accounts toolbar in Quicken.
Click the Settings icon in the bottom right corner of the screen.
Click on the Downloads tab.
Click on Disconnect Account.
Click Done.
Repeat these steps for each affected account until they are all deactivated.
Then, reactivate the accounts:
Select Accounts menu > Add Account....
Enter the name of your bank, then click Continue.
Enter the required sign-in credentials you use to access your accounts, and then click Continue.
Answer any security questions, etc. required by your bank to sign in, and click Continue.
Once Quicken has discovered your list of accounts, you will have the option to link them to the existing accounts already in Quicken.
In the Action section of the Connect Account(s) window, select the appropriate existing account to link.
If there is an account you would like to not connect in Quicken, select Ignore from the dropdown.
Once you have linked all existing accounts for this bank, click on Continue to complete the activation process for your accounts, and then click Finish.
Repeat these steps for each bank that needs to be reactivated.
If the issue persists
If the steps above do not resolve the issue, please reach out to
