Error When Using Online Services: CC-601 or FDP-101

Overview

This error occurs when Quicken is unable to connect to the bank to receive transaction information. This could be caused by something on the bank's end blocking Quicken from connecting. In some cases, Quicken Support may need to escalate the issue.

To resolve this issue

Important: Do not attempt to deactivate and reactivate your accounts as a troubleshooting step.

Wait 24 hours and try updating your transactions again. If you are still receiving the error after waiting 24 hours, please Contact Support.