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Error When Using Online Services: "Quicken encountered a temporary issue downloading transactions"

Applies to:
Deluxe
Business
Premier
Starter
Family Enterprise
Updated: October, 05 2026 10:10PM
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Overview

This error occurs when Quicken cannot download transactions because the bank's website is temporarily unavailable. This is often caused by high traffic or other issues on the bank’s servers.

  • Message: “Quicken encountered a temporary issue downloading transactions. Please try again in 2-4 hours.”

  • Error: FI_TOO_MANY_CALLS

Note: You may still be able to sign in to the bank's website and receive this error in Quicken. Quicken uses a separate connection to download transactions, and an issue with the bank's servers may prevent that connection from working.

To resolve this issue

We recommend first checking the Quicken Community for alerts on widespread issues or bank outages.

If there are no alerts, wait 24 hours, then try updating the account again.

If the issue persists

If the problem continues for more than 24 hours, please contact Quicken Support for assistance.

Article ID: GEN00323

Agent Notes

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