How do I fix the "Your Request Has Failed" error that occurs when connecting my Citi accounts in Quicken?

Applies to:
Business
Deluxe
Premier
Starter
Updated: October, 18 2024 9:18PM
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Citi Error Your Request Has Failed
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We understand you might be experiencing difficulty connecting your new Citi account, resulting in the error message "Your Request Has Failed." Rest assured, we're actively working with Citi to resolve this.

In the meantime, we recommend contacting Citibank's technical support team directly at the number on the back of your credit card or debit card.

Be sure to ask for "Open Banking" or "OAuth Banking." They are best equipped to assist you with any account connection issues.

We apologize for any inconvenience this may cause and appreciate your patience as Citi works towards a solution.

Article ID: GEN00954

Agent Notes

In This Article

    Welcome!

    Still need help? Contact Us

    Or Contact Us:
    Product Support
    For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
    For Sales & Renewals, or if you're having trouble signing in: