Overview
We’ve partnered with a new bill provider to improve the reliability of your connected bills experience for more accurate cash flow projections. Bill Manager (bill presentment and bill pay) switched to the new provider in August 2025.
To keep your bills up-to-date after August, here’s what you’ll need to do to reconnect your online billers.
Reconnecting Your Bills in Quicken (Windows or Mac)
Go to the Bills & Income tab. This is your starting point for managing your connections to Online Billers.
Look for your Online Bills/eBills with a red disconnected icon. Click on either the icon or Reconnect from the bill’s Actions menu.
Search for your biller by name and select it if it appears.
Enter your biller account details to connect. Most will ask for your Account Number and ZIP Code.
After submitting, you’ll see a screen confirming that it’s been added, though the connection may still be in progress.
When the connection is complete, we’ll begin syncing and delivering bills automatically. Some billers may take longer than others to begin delivering bills.
Important Notes
Paper Billing: Enrolling with certain billers may automatically stop your paper bills.
Biller Support: Not all billers are supported by the new provider. However, supported billers should offer improved reliability and connectivity.
For Quick Pay users:
Account Setup: To use Quick Pay, you’ll need to set up your existing payees again by re-entering some biller details. Some fields may be pre-filled, but you’ll be prompted for anything that’s missing.
Processing Time: The updated Quick Pay system uses bank-grade electronic payments, supporting tens of thousands of billers. Quick Pay payments now typically take three business days to process. Please note, some may take longer. Be sure to schedule your payments in advance.
Manual Bills: Quick Pay now works for both manual bill reminders and scheduled transactions! Just select Pay with Quick Pay when setting up a bill reminder, and you’ll be guided to enter your biller details.
Why is Quicken making this change?
Quicken's online bill partner is discontinuing their services later this year. We've switched to a new provider to continue to deliver your bills uninterrupted. This new partner uses purpose-built APIs that connect directly to billers, offering significantly better reliability than what we have been able to offer in the past. This new system is expected to reduce outages and bill sync failures.
How long will it take to reconnect my billers?
Reconnecting your billers will take just a few minutes if you have your account details ready.
How can we help?
✖Still need help? Contact Us
Once reconnected, the biller will display Awaiting first bill. The first bill will appear during the next billing cycle.
Error: Sorry, you cannot schedule a payment after August 31, 2025
This error occurs because your billers still need to be reconnected through the new provider. To resolve this:
First, ensure you are on the latest release of Quicken.
Go to:
Quicken for Windows: Help menu > Check for Updates
Quicken for Mac: Quicken menu > Check for Updates...
If an update is available, a prompt will appear giving you the option to install it.
After installing the update (or if no update was necessary), follow the steps in the
What if my biller doesn’t appear when trying to reconnect?
If you can’t find your biller, double-check the spelling and try different versions of the biller’s name. If your biller still isn’t available, it likely isn’t supported by the new provider yet. You can still track it by setting up a manual bill reminder or a scheduled transaction. Manual bills are based on estimates and, while they won’t automatically update with the exact amount, they are a reliable way to stay on top of your bills and forecast your cash flow.
Need Help?
If you run into any issues, please
