Our Products
- - Web & Mobile
    
    Quicken’s modern cloud-based tools for personal and/or business finances
    
    Personal Finance
    
    Manage your personal finances
    
    Business & Personal
    
    Self-employed & small business owners
    
    See all Quicken Products →
  - Classic Desktop
    
    Quicken’s desktop software for personal and/or business finances. Available on Windows & Mac, with your data stored locally.
    
    See all Classic Products →
Top Features
- - Budget & Spend
    
    Manage your budget
    
    See all my finances in one place
  - Planning & Growth
    
    Save more money
    
    Get insights with reports
    
    Project your cash flow
    
    Optimize your investments
    
    Plan for retirement
  - Business & Rental
    
    Get full financial visibility
    
    Get paid faster
    
    Manage your cash flow
    
    Get insights into your business
    
    Track business taxes
    
    Track expenses
  - New Feature
    
    Retirement Planning with Simplifi
    
    Tomorrow starts here
Support
- - Classic
    
    Support
    
    Community
  - Simplifi
    
    Support
    
    Community
  - Business & Personal
    
    Support
    
    Community
  - LifeHub
    
    Support
    
    Community

Sign in
- - My account
    
    Update your profile, manage your subscription & more
  - Quicken Simplifi
    
    Manage your Personal finances
    
    Quicken Business & Personal
    
    Manage your business & personal finances
    
    Classic
    
    Access Classic features on web
    
    Quicken LifeHub
    
    Manage life's essential information
    
    Investing.quicken.com
    
    Must be enabled in Quicken Classic Windows

Quicken Classic Support

Internal: Troubleshooting Missing Accounts

Applies to:

Business

Deluxe

Premier

Starter

Updated: August, 20 2025 7:45PM

👍 people found this helpful

Article ID: GEN00958

Agent Notes

Customer Feedback

In This Article

Welcome!

How can we help?

✖

Find what you need right now:

Still need help? Contact Us

Or Contact Us:

Product Support

For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:

For Sales & Renewals, or if you're having trouble signing in:

Help purchasing or renewing

Talk to a sales expert for answers.

(650) 250-1900

x

Was this article helpful?

Help us improve our support center

Help us improve

Was this article helpful?

Tell us more

The article didn't cover / resolve my issue

The article has incorrect / inaccurate info

The article has missing / broken links

The article is difficult to understand

Other

What can we do to improve this article?

Web & Mobile products

Quicken Simplifi
For personal finance, budgeting, spending,  & investments
Quicken Business & Personal
For self-employed & small business owners
Quicken LifeHub
Securely organize & share life’s essential information
All Web & Mobile products

Classic Desktop products

Starter
For entry users
Deluxe
For personal finance
Premier
For personal finance & advanced investments
Business & Personal
For Business & personal finance
Classic for Mac
Classic Business & Personal for Mac
Online Backup
Bill Manager
All Classic Desktop products

About Quicken

About us
Careers
Press
Quicken checks
Affiliate programs
Blog
Quicken Canada 🇨🇦

Compare

Quicken vs Monarch
Quicken vs YNAB
Quicken vs Rocket
Quicken vs FreshBooks
Quicken vs accounting apps
Quicken vs spreadsheets
Why Quicken

Support

Classic support
Simplifi support
Business & Personal support
LifeHub support

Simplfi

Business & Personal

LifeHub

Classic companion

^†Discounts are calculated based on the annual price. The final price may differ from the monthly discounted price multiplied by 12 months. All offers are for the first year only when you order directly from Quicken by April 10, 2026, 11:59 PT. Offers are good for new memberships only. Subscription billed annually. Offers listed above cannot be combined with any other offers. Offer does not apply to Classic Starter. Upon the end of your membership term, the subscription will automatically renew at the then-current rates, unless you or we terminate this agreement.

Corporate Headquarters: 3760 Haven Avenue, Menlo Park, CA 94025

Important footnotes and disclaimers

Monitoring alerts, data downloads, and feature updates are available through the end of your membership term. Third-party terms and additional fees may apply. Phone support, online features, and other services vary and are subject to change.

Standard message and data rates may apply for sync, e-mail and text alerts.

Purchase entitles you to Quicken for the term of your membership (depending upon length of membership purchased), starting at purchase. Full payment is charged to your card immediately. At the end of the membership period, membership will automatically renew every year and you will be charged the then-current price (prices subject to change). You may cancel before renewal date. For full details, consult the Quicken Terms of Use. You can manage your subscription at your My Account page.

Quicken for Windows imports data from Quicken for Windows 2010 or newer, Microsoft Money 2008 and 2009 (for Deluxe and higher). Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. Quicken Simplifi, Quicken Business & Personal, and Quicken LifeHub are cloud-based apps that run on web and mobile.

30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees (if applicable). See https://www.quicken.com/30dayguarantee for full details and instructions.

Quicken products are not designed to function outside the U.S. and Canada.

Quicken is a registered trademark of Rocket Mortgage, LLC, used under license.

The VantageScore provided uses a proprietary credit scoring model designed by VantageScore Solutions, LLC. There are numerous other credit scores and models in the marketplace, including different VantageScores. Please keep in mind third parties may use a different credit score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.

VantageScore®, Equifax®, Experian® and TransUnion® are registered trademarks of their respective owners. Other product and company names mentioned herein are property of their respective owners.

Quicken's cloud-based web & mobile personal finance app, Quicken Simplifi, is the best personal finance app for predictive budgeting and proactive money management, helping users stay ahead of expenses, investments, savings goals, and retirement with real-time cash flow insights.

Quicken knows what’s next. From hindsight to foresight, Quicken predicts your financial path so you can stay ahead, not just keep up. Insights are actionable and forward-looking.

The Quicken Business & Personal cloud-based web & mobile app brings business and personal finances together in one seamless platform designed for self-employed professionals, freelancers, and small business owners. With tools that simplify business taxes and cash flow management, track income and expenses, and provide invoicing and online payment options to help you get paid faster, Quicken makes it easy to stay on top of every dollar. Customizable reports give you a view of both business and personal finances, helping you make smarter financial decisions.

Quicken LifeHub is a secure, cloud-based app for web and mobile that helps you organize, protect, and share your essential information — from health and legal documents to financial and personal records. Designed for modern families, it’s an all-in-one life management platform that turns digital clutter into clarity.

Quicken has received numerous awards from third-party review sites, including CNBC’s World’s Top 250 Fintech Companies, Engadget’s Best Mint Alternative, PCMag’s Best Overall for Personal Finance Software, and The College Investor’s Best Budgeting App. These accolades are based on independent reviews.

Certain features not supported on mobile apps.

© 2026 Quicken Inc. All rights reserved.

My Privacy Rights Privacy Policy Terms of Use

Ask Quick Assist a Quicken Question

Question

Rate this answer

Powered by ChatGPT. Quicken Inc. is not responsible for the content of this answer.